In 1998 Bob Bauman a semi-retired industrial engineer and his wife Diana moved to Bradenton, FL from South Dakota to be closer to his mother. I do not remember how he found out about the office but he started his career on January 26, 1998 as a front line associate.
It wasn’t long before we put his engineering background to good use doing time and motion studies on some of of our processes to improve efficiency. His data on one project was used on a driver license cost benefit analysis required by the Florida Legislature when talks began about shifting the duties from the State to the County Tax Collectors. The transition eventually became law a few years ago set to be completed by July 2015.
Bob spent most of his career in our IT Department where he served on the help desk and as the project manager. He had the perfect demeanor for resolving IT related problems and over the years solved thousands of them.
He was selected Employee of the Quarter in 2002 and was our lone and proud Minnesota Vikings fan. He almost retired a few years back but agreed to stay on a little longer for us of which we are extremely grateful..
Bob and Diana will be moving to Utah to be closer to family. We wish you all the best!
It is Paralegal Week in Florida – May 27 – June 1
We have two paralegals – Susan Profant and Michelle Leeson who both work in or Field Collections and Services Department.
Susan Profant is our office paralegal. She is NALA (National Association of Legal Assistants) certified (CLA) and Florida Registered Paralegal (Florida Bar certified). She has been with the office since 1989 and was selected Employee of the Quarter in 1997.
Michele Leeson has been with our office since 1992. She was selected Employee of the Quarter in 2003 and graduated in December 2009 with an A.A.S. in paralegal studies.
We are blessed with a fine group of part timers at the Tax Collectors office. We call them our “OPS staff” which mean “Other Personal Services” which is what the Florida Department of Revenue calls them in our budget preparation documents. They play an integral part to our office goals and objectives.
Our Current Collections part time staff are made up of greeters. They greet the public when they first walk into an office and help get them started with their transaction. As our duties have increased in recent years their job has become more difficult and now has a 3 day training.
Our part time Operations staff process the mail and web payments in a timely manner so that these customers see a quick turnaround on their transaction to ensure they will use it again in the future.
Our Field Services and Collections part time staff handle the collection of the local tourist development tax also known as the “bed tax” or “resort tax.” We have seen record collections in recent years and alot has to do with their collections efforts.
We recognize them every year at a luncheon at our Desoto office reminding them how important they are to the office.
Dedicated employees are the key to any successful organization. Big events outside the office like the NFL Super Bowl can force some to take the easy way out and call in sick the following day.
For the Florida Tax Collector Mondays and Fridays are our busiest days of the week and if it is the beginning and ending of the month only makes it worse. Today being the first Monday of the month is one of those days. It would be very easy for staff to call in sick due to a huge weekend event and for us that translates into longer wait times.
After doing a quick survey, I am proud to report we are all fully accounted for today. Below was an article published today about Super Bowl fallout.
By David Schepp
Posted Feb 6th 2012 @ 6:30AM
In the lead up to this year’s Super Bowl XVLI, fans of the New York Giants and New England Patriots likely devoted some of their work time discussing or analyzing what is arguably America’s premier sporting event.
Yet employers are likely to see the greatest impact on productivity today — the day after the big game — as workers congregate around water coolers, chat over cubicle walls or otherwise gather to discuss it.
For each employee, companies lose an average of $3.16 for every 10 minutes of time used discussing the Super Bowl and activities related to the game, such as managing office pools, according to employment-services firm Challenger, Gray & Christmas Inc.
Super Bowl revelers find the Monday after particularly difficult to manage, Challenger says, noting that some devoted fans have even started a campaign to make post-Super Bowl Monday a national work holiday.
Separate surveys conducted by employment-information website Glassdoor and Kronos Inc., a workforce management consultancy, show Americans are more likely to waste time or call in sick on the Monday following the Super Bowl than any other day.
The Workforce Institute at Kronos estimates that some 4.4 million employees will come to work late today, according to a 2008 survey conducted by Harris Interactive. The survey further shows that absences related to the Super Bowl are high among young adults, especially men aged 18 to 34; more in that group reported calling in sick than any other, according to the poll of more than 3,000 adults.
The findings were similar to those of Glassdoor, which found in a survey last year that about 3 percent of employees will take a sickday on the Monday following the Super Bowl, while three times as many plan to use a vacation day to avoid coming to work.
Among other findings, Glassdoor’s survey revealed that a fifth of employees surveyed say that morale is typically better in the office the day after the Super Bowl.
However, 22 percent of employees also said it’s commonly a less productive day than usual.
“[Today] is going to be a day of impaired productivity, for sure,” human-resource consultant Jack Milligan tells KTAR in Phoenix.
Many people are expected to overindulge at Super Bowl parties and then call in sick to work, says Milligan, principal at Leathers, Milligan & Associates LLC.
Statistics show that some 6 million to 9 million workers are expected to take the day off, he says.
For more results from Kronos’ 2008 Super Bowl survey, check out the infographic below: